Dynamics 365 Field Service
Blog


Fixing the Search Resource Availability API in Dynamics 365 Field Service using Healthy Diagnostics

Unlock the full potential of Dynamics 365’s scheduling feature! Whether coordinating field engineers or managing service appointments, this guide reveals how to connect and retrieve resource availability data via the API—plus a quick fix to troubleshoot missing data so your external integrations run smoothly. Ready to streamline scheduling? Read on to learn how Praxiis can help make it happen.

Microsoft's New AI-Powered Tools and Mobile Experience for Dynamics 365 Field Service

Dynamics 365 Field Service is transforming customer interactions with AI-driven assistance and a redesigned mobile experience—enabling faster work order creation, optimized scheduling, and streamlined communications. With Copilot’s intelligent support and a mobile interface built for technicians, Microsoft is helping businesses deliver efficient, customer-centric service. Dive into this post to see how these features boost productivity, enhance customer satisfaction, and empower your team to focus on what truly matters.